How to Find a Reputable Window Replacement Company

Finding a reputable window replacement company requires some research and evaluation. Here are some steps on how to find a reputable window replacement company that will ensure your replacement project is everything you are looking for:

1. Seek Recommendations

Reach out to your friends, neighbors, and family members who have recently had their windows replaced. Ask them about their overall experience with the window replacement company they worked with. Inquire about the company’s professionalism, communication, quality of work, and adherence to timelines.

Request specific recommendations from those who had positive experiences with a window replacement company. Ask for the company’s name, contact information, and any additional details they can provide about their experience.

When gathering recommendations, be sure to ask questions to get more detailed information. Inquire about the type of windows that were replaced, the size of the project, and any challenges that may have arisen during the process. This will give you a clearer picture of the company’s capabilities and how they handle different situations.

2. Check Online Reviews 

Select reputable review platforms such as Google, Yelp, Angie’s List, or HomeAdvisor. These platforms typically provide a wide range of reviews from customers who have used various services, including window replacement companies.

Look for window replacement companies with a substantial number of reviews. Read a mix of positive and negative reviews to gain a comprehensive understanding of customers’ experiences. Pay attention to common themes and recurring comments to identify strengths and weaknesses of the companies.

Focus on reviews that provide specific details about the customers’ experiences. These details can include the quality of the windows, installation process, customer service, communication, timeliness, and overall satisfaction. Reviews that provide substantial information tend to be more reliable and helpful.

3. Research Company Background

Start by visiting the company’s official website. Look for information about their history, experience, and services offered. A professional and well-designed website can be an indication of the company’s commitment to quality.

Look for certifications or affiliations with recognized industry organizations. These can include certifications from window manufacturers, such as ENERGY STAR, or memberships in professional associations like the American Window and Door Institute (AWDI). These certifications and affiliations can demonstrate the company’s expertise and commitment to industry standards.

Look for a portfolio or gallery on the company’s website showcasing their past window replacement projects. This will give you an idea of the types of windows they work with and the quality of their installations. Pay attention to the variety of projects they have completed and if they have experience working on homes similar to yours.

4. Verify Licensing and Insurance 

Obtain the license number of the window replacement company you are considering. You can usually find this information on their website or by contacting them directly.

Look for a section on the licensing authority’s website that allows you to verify contractor licenses or conduct a contractor search. This tool is often available on the main page or under a specific section related to contractors.

Contact the window replacement company and ask them directly about their insurance coverage. Request details about the types of insurance they carry, including liability insurance and workers’ compensation.

5. Inquire About Products and Installation Techniques

Inquire about the performance features of the windows they offer. This includes information about energy efficiency ratings, insulation properties, noise reduction, and UV protection. A good company should be able to provide you with detailed specifications and explain how their windows meet industry standards.

Inquire about the warranties provided by the window manufacturer and the company itself. A reputable window replacement company should offer warranties on both the product and the installation work. Understand the terms and conditions of the warranties and ensure they provide sufficient coverage for your needs.

Inquire about the company’s installation techniques and practices. Ask how their installers are trained and certified. A professional company should have trained and experienced installers who follow industry best practices. Ask if they adhere to any specific installation standards, such as those set by the Window and Door Manufacturers Association (WDMA) or the American Architectural Manufacturers Association (AAMA).

Choose to Replace Your Windows with Vista Windows & Doors

By following these steps and conducting thorough research, you should be able to find a reputable window replacement company that meets your needs and provides high-quality workmanship. At Vista Windows & Doors, we are a fully licensed and bonded install team and your 100% satisfaction is our commitment. Our goal is to provide homeowners with local quality product options for their replacement windows, patio doors, entry doors and shutters. Ready to replace the old windows of your home? Vista Windows and Doors is here to help! Give us a call at (626) 359-3600, or click here for a FREE estimate!